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Customer Supportactive
Customer Support Manager
Manage the full customer support department and its targets.
Job Description
You will manage the whole customer support team and make sure customers are happy. You will set targets, check reports and improve the service.
Senior role for experienced support professionals.
What You Will Do
- Manage the full support team
- Set service targets and goals
- Check daily and weekly reports
- Improve support quality
- Handle escalated customer issues
Requirements
- 3+ years support experience
- Team management experience
- Strong leadership
- Good reporting skills
- Graduate in any stream
Skills
ManagementLeadershipReportingCommunication
About the Company
JOB-CONNECT PartnerEmployer to be confirmed
Industry: Recruitment India
This role is offered through a JOB-CONNECT hiring partner. Full employer details are shared during the interview process. The employer is not independently verified.