Customer Service Team Leader cover
Customer Supportactive

Customer Service Team Leader

Lead a support team and make sure customers get good service.

Job Description

You will lead a customer service team. You will guide the members, check their work quality and solve difficult customer cases. This is a leadership role for someone with support experience.

What You Will Do

  • Guide and support the service team
  • Check call and chat quality
  • Handle difficult customer cases
  • Train new team members
  • Report team results to managers

Requirements

  • 2+ years support experience
  • 1+ year team handling
  • Strong communication
  • Good problem solving
  • Graduate in any stream

Skills

LeadershipCommunicationQuality CheckTeam Handling

About the Company

JOB-CONNECT PartnerEmployer to be confirmed
Industry: Recruitment India

This role is offered through a JOB-CONNECT hiring partner. Full employer details are shared during the interview process. The employer is not independently verified.